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About 60,000 users still hit by Singtel-owned Optus’ mobile service outage

February 9, 2026
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About 60,000 users still hit by Singtel-owned Optus’ mobile service outage
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Majority of customers have restored their services after restarting their phones, says Optus spokesperson

[SINGAPORE] After several hours of mobile service disruptions on Monday (Feb 9), the majority of Optus customers have restored their services while some 60,000 users remain affected.

It was reported earlier that 220,000 customers were initially affected by the outage, but the number fell to 115,000. Optus, a subsidiary of telco giant Singtel , was also said to be unsure about what caused the outage.

In the latest statement, an Optus spokesperson said: “We have seen a further significant reduction in impacted customers, around 60,000 remain, with the majority of customers already having restored services after restarting their phones.”

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I am an editor for IBW, focusing on business and entrepreneurship. I love uncovering emerging trends and crafting stories that inspire and inform readers about innovative ventures and industry insights.

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