Service Fanatics is a community-driven home services provider committed to delivering dependable support to homeowners and small businesses throughout Southwest Florida. Its philosophy is rooted in transparency and long-term trust, guided by the belief that every interaction is an opportunity to improve life for customers, employees, and the wider community.
That commitment comes to life through a full range of HVAC, plumbing, and electrical solutions designed to keep homes comfortable, safe, and running efficiently. Founder Chadd Hodges says, “We’re not here just to fix equipment. Our goal is to offer support that helps people feel more prepared, experience fewer disruptions at home, and enjoy a healthier, more comfortable environment.”
Service Fanatics’ HVAC specialists design and install systems suited to a property’s layout and climate needs, maintain equipment to help support performance over time, and offer timely assistance when comfort may be affected. Indoor air quality improvements and duct services help create a cleaner, more comfortable home environment, while heat pump and ductless systems aim to offer energy-efficient options for year-round comfort.
Meanwhile, the company’s plumbing professionals handle a wide range of needs, from leaks and drain concerns to water heater performance and whole‑home pipe health, helping minimize the likelihood of damage, support water efficiency, and make daily routines smoother. Electrical services complement these offerings, giving customers the convenience of working with one trusted provider for essential home infrastructure, from safety enhancements to system reliability.
“We aim to bring homeowners a mix of solid technical support and a sense of reassurance,” Hodges states. “When our team shows up, we want people to feel their home is in the hands of those who genuinely care about long‑term comfort, safety, and overall well‑being.” That focus on people, both customers and the team serving them, has shaped the company from the beginning. Service Fanatics grew from a vision to build a home services organization where leadership stays closely connected to those it supports.
Hodges was introduced to family business operations after his parents purchased a small electrical company in Southwest Florida during his childhood. Exposure to hands-on work and day-to-day business activity formed his appreciation for service work and entrepreneurship. Hodges shares, “After I finished college and earned my MBA, I decided to help lead and expand the family business. That’s how I gained extensive experience in operations, growth strategy, and customer service delivery.” Years later, after spending time investing in and advising service companies, he felt drawn back to operating a business built around people and community presence.
COO Brice Beck shares a similarly grounded connection to the industry. He began his career as a customer service representative in the Hodges family company, gradually developing a holistic understanding of service operations through years of hands-on experience across multiple roles. That shared history created a strong partnership rooted in industry knowledge and a mutual commitment to serving people well.
Hodges states, “Businesses grow through systems, yet they thrive through people who feel valued and supported in every stage of life.” Beck complements that philosophy with a service-focused lens. “When a homeowner invites a technician into their space, they’re placing trust in more than a skillset. They’re trusting character, communication, and care,” Beck remarks.
Together, they grew Service Fanatics around a people-first philosophy grounded in owner accountability, transparent communication, and long‑term relationships. A Golden Rule mindset guides decision-making across the organization, reinforcing respectful treatment, honest dialogue, and genuine investment in the people they serve. The leadership team views the technician’s interaction with the homeowner as the core service the company provides, a perspective that drives the company’s strong emphasis on professional development, personal growth resources, and support systems that help employees thrive both professionally and personally.
This philosophy extends into the customer experience. Service Fanatics emphasizes clear communication, upfront service expectations, and straightforward pricing conversations that help homeowners make confident decisions. Education plays a major role in service visits, giving customers the knowledge they need to understand their options and maintenance strategies that support long-term home performance.
Community engagement forms another key element of the Service Fanatics identity through its charitable initiative, Giving Fanatics. “A portion of what the company earns goes into our foundation, which helps support foster care efforts, adoption-related needs, mentorship opportunities, and local organizations doing meaningful work. It’s one of the ways we try to give back to the community that’s supported us,” Hodges explains. The philosophy behind Giving Fanatics stems from a stewardship mindset that views business success as an opportunity to create positive outcomes for the community.
Ultimately, Service Fanatics remains focused on elevating its service execution and strengthening its presence across Southwest Florida. Hodges is envisioning growth that protects company culture, advances technician development, and enhances customer relationships. The company is refining its core home‑service trades while deepening its ties to the communities it serves, grounded in the belief that strong local relationships create lasting value for both customers and employees.
