Physiotherapist Turned Entrepreneur: The Story of Onur Akkılıç and Lema Clinic’s Success

Health services are becoming more expensive every year, leading people to seek affordable treatments outside their native countries. This shift in demand for health services in other countries has been a great boost to health tourism worldwide. Turkey is one such country that ranks higher in terms of health tourism. Lema Clinic is a much sought-after destination among patients visiting Turkey seeking best-in-class health services at the most reasonable cost. Onur Akkılıç, the founder and driving force of Lema Clinic, has been scaling up the health center for the last 7 years. His secret to success has always been prioritizing patient satisfaction over anything else.

Onur Akkılıç is a former physiotherapist turned entrepreneur with Lema Clinic. Unlike many other clinics in Turkey that only focus on specific health services, Lema Clinic is a one-stop destination to address almost all health issues by highly-trained and experienced professionals at the most competitive prices. The clinic offers outstanding dental, aesthetic, orthopedic, and physical therapy health solutions. Onur Akkılıç, a physiotherapist, and his wife Nisa Polen Akkılıç, a dentist, have made Lema Clinic one of the most preferred health centers for foreign patients.

Starting his journey about 10 years ago as a physiotherapist, Onur discovered that home healthcare service providers were failing to meet patient expectations. This is where he decided to step in and create a comprehensive health solution-providing center where patient satisfaction would be the utmost priority. When Lema Clinic was founded, Onur saw himself inching closer toward his goal but not without challenges. Initially, he struggled to build a team that would be the best in its area of expertise while also sharing Lema Clinic’s vision. Onur started hiring human resources based not only on professional qualifications but also on bilateral communication skills and empathy.

After years of consistent effort, Lema Clinic achieved the position Onur always envisioned. It won the “Best Health Clinic of the Year” award at the International Summit Awards and also earned the title of “International Best Dental and Aesthetics Clinic of the Year” at the Diamonds of Turkey Awards. Lema Clinic has grown organically over the years with word-of-mouth promotion from satisfied patients. From a small 150 sq. meter office, the clinic has now expanded its base to 6 locations across Istanbul.

To ensure that Lema Clinic continues to meet the expectations of patients traveling in to receive treatments, Onur is also emphasizing the hospitality factor. He wants all patients at Lema Clinic to have a comfortable stay while embracing better health with their services. The clinic offers additional perks like accommodation, transfer, sightseeing trips, etc., from the moment patients arrive. Lema Clinic has an extremely competent team capable of catering to the different health requirements of thousands of patients. Above all, the clinic never fails to keep in touch with patients even after the treatment ends to immediately address their concerns.

Onur has always put patient satisfaction before profit because he believes businesses cannot grow without empathy. With this principle, he looks forward to seeing Lema Clinic acquiring 10 percent of its shares in the health tourism sector in Turkey, offering the best healthcare solutions to patients at the most reasonable cost.

As Lema Clinic, we understand the importance of having a strong and functional smile and are committed to providing our patients with the highest quality of care and service. Our state-of-the-art facilities and advanced technology enable us to offer a wide variety of implant treatment options, including single tooth implants, multiple Dental Implants and full mouth implants.

Whether you’re missing one or more teeth, our team can help you determine the best implant treatment plan for your unique needs and goals. We take the time to listen to your concerns and answer all your questions so we can help you make informed decisions about your oral health.