A standard network upgrade on Sep 18 resulted in a technical failure that affected emergency calls in parts of Australia and led to a few deaths
[SINGAPORE] Shares of Singtel fell on Monday (Sep 29) morning as its Australian subsidiary Optus suffered a new outage – not long after a similar incident at the unit led to a few deaths.
Shortly after market open, the counter fell to S$4.10, 3.8 per cent or S$0.16 lower than Friday’s closing price of S$4.26. By 9.43 am, it had recovered to S$4.14, but was still down by 2.8 per cent or S$0.12, with around 11.9 million shares transacted.
The unit suffered another outage that disrupted emergency calls, just as a Singtel delegation meets Australia Communications Minister Anika Wells this week to discuss the fallout from Optus’ earlier disruptions, Bloomberg reported on Monday.
On Sep 18, a standard network upgrade led to a technical failure that affected emergency calls in parts of Australia, leading to four deaths.
This followed a November 2023 incident where Optus experienced an Australia-wide outage that affected millions of customers, preventing some from making emergency calls.
