StarHub says mobile network restored after hours-long outage on Oct 29

StarHub mobile network outage reported by users; over 2,000 reports on Downdetector

SOME StarHub customers experienced disruptions to their mobile network on the morning of Tuesday (Oct 29), leaving them unable to access the internet. In response to queries from The Straits Times, StarHub said that some customers faced a disruption to their mobile internet connectivity during a software upgrade early on Oct 29 morning. All other…

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MyRepublic: Connections being fixed in stages; StarHub: Monday’s glitch came from ‘temporary congestion’

MyRepublic: Connections being fixed in stages; StarHub: Monday’s glitch came from ‘temporary congestion’

FOLLOWING apparent disruptions in the fibre broadband service experienced by the customers of MyRepublic and StarHub on Monday (Sep 30), spokespersons of the two telcos issued separate statements on Tuesday. MyRepublic said the glitch was being fixed “progressively”, and that the situation seemed “under control”. StarHub reframed Monday’s situation as a “temporary congestion” rather than…

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StarHub broadband service restored after outage on Tuesday

Stocks to watch: StarHub, LHN

STARHUB broadband customers experienced an outage which disrupted their access to the Internet just before 8 pm on Tuesday (Aug 20), but the telco announced at 9.15 pm that it expected its broadband and TV+ services to be back online progressively after it successfully “rerouted traffic”. It recommended that customers reboot their routers if they…

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StarHub broadband service restored after DNS server outage on Tuesday

Stocks to watch: StarHub, LHN

STARHUB broadband customers experienced an outage which disrupted their access to the Internet just before 8 pm on Tuesday (Aug 20), but the telco announced at 9.15 pm that it expected its broadband and TV+ services to be back online progressively after it successfully “rerouted traffic”. It recommended that customers reboot their routers if they…

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