Customer
-
Zoom projects lacklustre sales on stagnant customer growth
ZOOM Video Communications gave a sales forecast that was in line with estimates, suggesting the software maker’s effort to provide a wider range of productivity tools is not yet attracting…
-
Is AI Assistance the Future of Customer Service? Cate AI CTO Vijay Kumar Tupakula Shares Insights
Customer service is a fundamental pillar for business success, serving as the vital bridge between a company and its customers. It addresses inquiries, resolves problems, and significantly influences customer satisfaction…
-
AT&T resets millions of passcodes after customer records leaked
TELECOMMUNICATIONS giant AT&T announced on Saturday (Mar 30) that it had reset the passcodes of 7.6 million customers after it determined that compromised customer data was “released on the dark…
-
AT&T resets millions of passcodes after millions of customer records leaked
TELECOMMUNICATIONS giant AT&T announced on Saturday (Mar 30) that it had reset the passcodes of 7.6 million customers after it determined that compromised customer data was “released on the dark…
-
ANZ CEO looks for India, China growth as customer focus shifts
ANZ Group Holdings chief executive officer Shayne Elliott aims to grow the firm’s presence in India and Vietnam as well as in China as his clients require the bank’s services…
-
Tether Helps US Retrieve $1.4 Million Worth USDT From Customer Support Scam
KEY POINTS Tether said the scam network mostly targeted elderly people in the U.S. The perpetrators converted the elderly’s funds into crypto then moved them to virtual wallets The DOJ…
-
Simba focuses on customer experience, expansion into fibre broadband to further narrow losses
AS THE fourth local telco with just shy of 900,000 subscribers as at end-November 2023, Simba Telecom, formerly known as TPG Singapore, has made its mark on the industry. Since…
-
SutiSoft Celebrates 99% Renewal Rate, Affirming Customer Satisfaction and Loyalty
In an era where digital transformation defines business success, SutiSoft Inc. stands out as a beacon of innovation and customer-centricity in the Software as a Service (SaaS) landscape. The company…
-
Female customer assets under management up 35% from end-2020: UOB
UOB on Friday (Mar 8) said its total assets under management from female customers has grown over the last five years, rising 35 per cent between end-2020 and 2023 alone.…
-
Maintaining liquidity a short-term hit to NIMs, but long-term benefit to fees, customer growth: UOB CEO
UOB’s net interest margins (NIMs) have taken a hit from the bank’s prudent move to protect liquidity. But investors should look beyond NIMs and understand the benefits that liquidity can…
-
FTX Scraps Relaunch Plans, Expects Full Customer Repayment
KEY POINTS An FTX attorney said potential bidders and investors were unwilling to fund the exchange’s planned revamp There have been concerns about calculating repayments based on crypto prices when…
-
Securing Your First Customer: The Ultimate Guide for Agency Owners and Startups
We encourage you to watch the YouTube video above before diving into this guide, the video complements this guide with practical examples and ideas. Introduction Getting your first customer is…
-
Revolutionizing Retail: How Driving Digital Innovation for Enhanced Customer Experiences can Benefit Businesses in 2023
Pic: Tanay Shah Talking with industry leader Mr. Tanay Shah! As we move out from underneath the shadow of the global pandemic and retail sectors, start to pick up, identifying…
-
The Friendly Accountants: How Brown & Cheek Redefines Customer Service
* This is a contributed article and this content does not necessarily represent the views of IBTimes. Dealing with taxes and finances can be a real headache. Almost everyone’s been…
-
Circle Ends Retail Customer Access To USDC Minting: What It Means For Crypto Investors?
The financial tech company Circle, which also manages the stablecoin USD Coin (USDC), has confirmed that it is discontinuing services for individual accounts to mint stablecoins. Before the official confirmation,…
